Autumn and Winter Experience Days Available
Terms & Conditions
Pookles Farm strive to provide the very best quality edible flowers and flower products.
As a consumer, you have legal rights in relation to goods that are faulty or not as described. Nothing in these Terms of Sale will affect these legal rights.
Please note that the images of the products on our website are for illustrative purposes only.
All products provided by Pookles Farm are subject to UK law and you enter a contract once a order has been placed.
Before you place an order, if you have any questions or queries concerning these terms & conditions, please do not hesitate to contact us Pookles Farm tel :07795212936 email us at erikadixon55@icloud.com
The prices included VAT and are in pounds sterling (£)
Order and delivery details
All products are subject to availability and we are under no obligation to supply the goods until email confirmation has been received from us. In the event, that a product is not available we will contact you to discuss an alternative.
Please confirm delivery details whilst ordering as sometimes the billing address can be different from the delivery address you require.
You will receive an email confirmation and a delivery confirmation. Usually this will be via courier or sometimes royal mail for certain products.
Delivery Information
We will always endeavour to ensure your goods are with you as soon as possible. In the event of delay on our behalf we will offer a refund. If we have been unable to find the delivery address or you are unhappy with the goods please contact us within 24 hours.
Product Information
Please note as this is a fresh product some variations in weight can occur due to moisture levels. The images used on the website are as accurate as possible but colours and shades can vary so please ensure you state any preferences on the order form.
Payment
Online payment via Paypal, cheques and cash on collection.
Complaints
Please write to us : Pookles Farm, Worldham Hill, East Worldham, Alton,Hampshire, GU34 3AT or email: erikadixon55@icloud.com
Cancellation
We can accept cancellations if the product has not been dispatched. If you are unhappy with the items then please photograph and email within 24 hours of delivery so we can arrange a refund if applicable.
Allergy Information
The flowers we supply are all edible but with most of the flowers only the petals should be eaten. We are not responsible for any allergic reactions that can sometimes happen due to pollen. Certain flowers have a higher chance of causing an allergic response such as tulips so we do not currently stock these flowers. Always check with the recipient that there are no allergies before serving.
Copyright & Trademark
Pookles Farm reserves all copyright of content provided on this website. Legal proceedings will ensue if any material from our website is copied and used.